Infinity has become an invaluable support to our business since their engagement. We had previously had some negative experiences of business consultants in the past but Infinity have not disappointed. Faced with a costly Employment Tribunal and a Health & Safety insurance claim, we realised our business was very exposed. They have reacted quickly and diligently in steering us through the legal minefield of redundancy and securing our CHAS accreditation. Additionally, Helen’s skills and ability in accurately assessing the leadership skills of the Board, organisational culture and necessary structure to grow the business has injected some new found confidence and enthusiasm into the Directors.

We have been working with Infinity for over 2 years and they fulfil the role of our Health & Safety Management and Competent Advice as well as acting as our HR Advisors across our 13 locations in Scotland. Their willingness to help, diversity and flexibility has been the key to the success of the relationship. They have seamlessly slotted into our organisation, offering both an on-site and remote communication and support. Helen works well with all of our Management team and has brought about some fundamental improvements and much needed change to our Company and provided us with excellent measured business advice, guidance and professional contacts as well as providing me with individual mentoring and support.

Infinity has been working with our business for 3 years. Prior to engaging them, we were finding it increasingly more difficult to deal with various Enforcing Local Authorities to meet our Food Hygiene and Health & Safety obligations in a fast paced and competitive climate. They introduced a whole new approach and starting from scratch implemented a solid and robust training and auditing programme that stands up to scrutiny. They produced all our policy documents, risk assessments and carry our regular accredited training for our employees. Infinity support and accompany us in our presentations to the major events venues and hotels in Glasgow and Edinburgh helping us achieve Approved Supplier status. Their knowledge and experience allows us to get on with the other areas of the business with peace of mind. They have frequently been on hand at events in the evening or the weekend to support and help us and their relationship with the Events Managers in the major events locations has been key in securing business for us.

We would be happy to recommend Infinity Training and Consultancy. They have assisted us through the HR and Health and Safety minefield supporting and training our internal teams. Procedures, guidelines and legal parameters have all been adopted which have aided the company to manage as well as support its staff in career development, training and job satisfaction.

Helen Mackie is a hugely dynamic and driven person. She is an accomplished and skilled Business Operator and has an ability to inspire confidence and win the trust of Directors and Owners. I met Helen through a previous business and have recommended her to a number of colleagues and businesses that I am involved with at Board level. Her ability to assess an individual’s skills and weaknesses in diverse industry sectors has been instrumental in re-shaping departments resulting in increased productivity and profitability.